The Chintimini Senior Center has a new appointment-payment policy intended to unify its policy with the city and parks. If seniors had the same physical conditions as younger citizens, this would work fine. Unfortunately, they don't. Otherwise we wouldn't need a senior center.

When the appointment-payment policy changed Oct. 1, I informed Chelsea Chytka, in charge of the change, that I no longer used credit cards so I couldn't phone in my fee for foot care before the appointment. Also, having to make two trips to the center — one to make an appointment and prepay and the second to observe the appointment — was fine for unimpaired people, but for someone whose limited mobility required a cane and careful slow motion, it was a burden. Mr. Chytka said she would make an exception for me and I could pay when I came in for the appointment I could arrange by phone.

The next time I called the center for foot care, trying to make an appointment for Jan. 23, I tried to explain that I didn't use a credit card anymore and I had been granted an "exception." The woman on the line didn't respond. I waited a while. Finally another woman responded. She said that the original contact was now employed on "other tasks."

I write Chelsea Chytka saying her "exception" was not working and did I have a Jan. 23 appointment? No response 10 days later. Perhaps the city should examine its policy on phone turn-offs and ignored letters.

Jeanne Riha

Corvallis (Jan. 2) 

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